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Word of the Week - 23/03/15
by Jessica Hall - Monday, 23 March 2015, 10:23 AM


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LRC Feedback Survey
by Chris Canning - Friday, 6 March 2015, 10:05 AM

Please take a few moments of your time to fill out the 2014-15 LRC feedback survey which covers the service in the LRC, Quiet Study Area and UCY e-library.


Your feedback will be taken into account to enhance and improve these learning spaces. Click here to complete.

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Wi-Fi Changes
by Lee Brooks - Thursday, 5 March 2015, 4:28 PM

We are in the process of changing over to the new internet filter. YCWiFi_Guest will no longer be available.  The new Wi-Fi is called ‘Campus’. Once connected, open a browser and you will be prompted to enter a username and password. This is your normal username and password that you use to login at College.

If you have any problems please contact IT Services on 321 or

Thank you

IT Services

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IT Services Update
by Lee Brooks - Friday, 30 January 2015, 3:48 PM

Welcome to January's update, remember you can email us with any problems via or if you have any suggestions, we are here to help and listen. 

Wireless connectivity

We are currently testing some software called SWG (Secure Web Gateway) which will mean you will no longer have to make any setting changes and enter in proxy details. Tests are proving stable and we will start the roll out after February half term, firstly at UCY to help with the wireless and speed issues down there. We will then roll out to main site and other outreach sites.


All the new fibre is now in place, and we will be rolling out the new network switches in the next couple of weeks. We are planning to switch over to the new network during February half term. There will be a noticeable difference in network speed once this is up and running.

New Servers

We will also be getting new servers in the next couple weeks, with these in place on the new network there should be a real noticeable difference in speed when using any device connected to the network.

Flash Player Update

We have created an updated package for Flash Player and have started to deploy this across all locations. We are hoping this to be completed by the end of Tuesday 3rd February.


IT Services have begun development on a tray application. The app will make it much easier for you to log a ticket direct with ITS, but it also allows us to send out alerts to your computers in the event of an IT emergency or Email failure. Very early days but watch this space!